Privacy Policy Statement

To ensure our customers can shop with confidence, MaliMaliHome hereby outlines the privacy protection policy for this website.

This policy explains how Canfield Management Consulting Services Limited collects and uses your personal data through any source, including this website, mobile devices, tablets, or other devices.

1. Categories of Personal Data Collected

MaliMaliHome requires you to provide the following personal data to facilitate product sales and related services (including online ordering services).

Without this information, we may be unable to fulfill your service requests. Such data includes, but is not limited to:

(a) Name;
(b) Service or delivery address, correspondence address, and/or billing address;
(c) Payment details: including credit card and/or bank account information;
(d) Contact details: including contact name, phone number, and/or email address;
(e) Identity verification details, including type and number of identification documents;
(f) Interests and leisure activities.

Our web servers also collect data related to your use of our website, aggregated anonymously for statistical analysis to enhance our services and better meet the needs and expectations of visitors. Such data includes:

(a) Internet Protocol (IP) address and/or domain name;
(b) Browser type and version;
(c) Operating system.

Our website may place "cookies" on your computer to identify you and provide services and information tailored to your preferences. Data collected by "cookies" generally includes login and verification details, as well as information about your activities and preferences on our website.

In some cases, calls made to or received by our order and/or service hotlines and/or inquiry lines may be recorded for quality control, employee performance evaluation, management, and development purposes. We ensure that such recordings are not accessed unintentionally or without authorization.

Children’s Privacy
We do not knowingly collect or solicit personal information from children under 13. If you are a minor between the ages of 13 and 18, you declare and warrant that you have obtained consent from your parent or guardian to use this platform and agree to this Privacy Policy.

2. Use of Personal Data

Your personal data may be used for one or more of the following purposes:

(a) Providing, selling, and distributing related products and services;
(b) Processing and executing your orders and related payment instructions;
(c) Establishing, maintaining, and managing your account and records;
(d) Communicating with you to follow up on inquiries and handle requests;
(e) Assisting us in providing and improving products and services, including designing and offering products and services that better suit your personal needs and preferences;
(f) Related purposes for the above.

Service Providers
We may transfer your information to MaliMaliHome’s service providers to conduct our business.

For example, they may handle credit card processing, delivery, data analysis, data management, market research, and promotional management.

They may only access the personal information necessary to perform their functions and may not use it for other purposes.

3. Disclosure of Personal Data

All personal data held by us will be kept confidential. However, we may provide or disclose such data to the following parties (whether local or overseas), but we will not provide your personal data to others for direct marketing purposes:

3.1 Any subsidiary, holding company, affiliate, or company under the same control or associated with us (collectively referred to as the "Group");
3.2 Any party acting on our behalf or affiliated with us to achieve the purpose for which the data is provided or directly related purposes;
3.3 Any other party obligated to keep such data confidential for us and who has a legal right to access the data;
3.4 Any required financial institutions, credit card companies, credit reference or investigation agencies, or debt collection agents to establish and support service accounts and payment arrangements;
3.5 Any party to whom we are required to disclose data under laws, regulations, court orders, codes of conduct, or guidelines of any Group member (e.g., if a court order requires specific customer data, we will disclose the relevant data to court-appointed officers or legally authorized persons).

4. Security of Personal Data

Protective Measures

Computer data is stored in restricted-access computer systems and storage media.

Unauthorized personnel are prohibited from accessing records and data. Access rights are granted only on a "need-to-know" basis, depending on an individual’s role in the company. All personal data is managed by a designated Data Protection Officer to ensure lawful and compliant data transfers or access.

The secure area of our website uses Secure Socket Layer (SSL) to encrypt data transmitted over the internet. All credit card and payment-related information you provide is transmitted via SSL technology and encrypted in our database.

No Guarantee
While we have implemented various protective measures, MaliMaliHome does not guarantee the security or confidentiality of the information you provide to us.

5. Use of Cookies

To provide you with the best service, this website may place and access our cookies on your computer. If you do not wish to accept cookies, you may set your browser’s privacy level to "high" to reject them. However, this may result in some website features not functioning properly.

6. Amendments to the Privacy Policy

This website’s Privacy Policy may be revised as needed. The updated terms will be posted on the website.